Terms of Service

Last Updated: [01/09/2024]

1. Introduction

Welcome to The Creatine Lab ("we", "our", or "us"). By accessing or using our website [yourwebsite.com] (the "Site") and purchasing products from us, you agree to comply with and be bound by the following Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Site.

2. Products and Services

We offer a range of dietary supplements and related products. All products are subject to availability and may be withdrawn or replaced at our discretion.

3. Orders and Payments

  • Ordering: By placing an order, you confirm that the information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion.
  • Payment: Payments are processed through secure payment gateways. You agree to pay the total amount specified at checkout, including applicable taxes and shipping fees.
  • Pricing: Prices are subject to change without notice. We strive to ensure that all product information and pricing on our Site are accurate, but errors may occur.

4. Shipping and Delivery

  • Shipping: We offer various shipping options. Shipping costs and delivery times are provided at checkout. Please note that delivery times are estimates and may vary.
  • Responsibility: We are not responsible for delays caused by postal services or factors beyond our control. It is your responsibility to provide accurate shipping information.

5. Returns and Refunds

  • Returns: We accept returns of unopened and unused products within [X] days of receipt. To initiate a return, please contact us for instructions.
  • Refunds: Refunds are processed to the original payment method upon receipt and inspection of the returned product. Shipping costs are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on our Site, including text, images, logos, and trademarks, is owned by or licensed to us and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. User Conduct

You agree to use our Site only for lawful purposes and in a manner that does not infringe upon the rights of others. Prohibited activities include, but are not limited to:

  • Posting or transmitting any unlawful, harmful, or offensive content.
  • Engaging in fraudulent or deceptive practices.
  • Attempting to interfere with the operation of the Site or access its security features.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our Site or products. Our liability is limited to the amount paid for the product in question.

9. Dispute Resolution

Any disputes arising from these Terms or your use of our Site will be governed by the laws of New South Wales, Australia. Disputes will be resolved through mediation or, if necessary, in the courts of New South Wales.

10. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page, and your continued use of our Site constitutes acceptance of the revised Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: info@thecreatinelab.com