pRIVACY pOLICY

Last Updated: [01/09/2024]

1. Introduction

Welcome to The Creatine Lab. We are committed to protecting your privacy and ensuring that your personal information is handled safely and securely. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [yourwebsite.com] (the "Site") and use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment information.
  • Order Information: Details about the products you purchase, order history, and preferences.
  • Technical Information: IP address, browser type, operating system, and usage data through cookies and similar technologies.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfil your orders, including handling payments and shipping.
  • Customer Service: To provide support and respond to your enquiries or requests.
  • Marketing: To send you promotional materials, newsletters, and special offers (you may opt out at any time).
  • Site Improvement: To analyse and enhance the functionality and performance of our Site.
  • Compliance: To comply with legal obligations and resolve disputes.

4. How We Share Your Information

We may share your personal information with:

  • Service Providers: Third-party companies that assist with order fulfilment, payment processing, and shipping.
  • Legal Authorities: When required to comply with legal obligations or respond to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to collect information about your browsing activities. Cookies help us:

  • Improve user experience by remembering your preferences.
  • Analyse Site usage and performance.
  • Provide personalised content and advertising.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights

Under UK privacy law, you have the right to:

  • Access and correct your personal information.
  • Request deletion of your personal information.
  • Opt out of receiving marketing communications.

To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our Site and services constitutes your acceptance of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: info@thecreatinelab.com